Description
During this course
you install and configure the Lotus Notes client to access Domino
Servers for both general database and mail access. You will also
learn to deal successfully with some of the more challenging support
issues.
This is an intensely
practical course, offering significant hands-on experience with
the Domino Administrator and Notes client software.
Course Goals
In this course, you
will learn how to:
- Create
an Organizational Unit Certifier ID and configure it for ID/password
recovery and alternate language names
- Install,
set up, and configure clients for single, multiple, and roaming
users
- Define explicit
and organizational policies and Registration, Setup, Desktop,
Archiving, and Security Settings policies
- Create groups to
manage Notes users in Server and database security access lists
and mail addressing
- Configure basic
mail in a single-Server/single-Notes Network domain
- Set mail database
quotas and configure mail archiving
- Counter virus and
rogue code threats to the Notes client
- Track active Notes
client users to ensure license compliance
- Upgrade Notes software
using Upgrade By Mail and Notes Smart Upgrade
- Deploy custom Welcome
Pages, Bookmarks, and files using policies
- Enforce passwords
and password changes during User authentication
- Use the Administration
Process to automate user identity changes and to recertify expired
certificates
- Recover a lost
User ID or forgotten password using Password Recovery
- Solve Notes network
connectivity problems and configure Notes to be used by remote
and mobile users.
Audience
This course is part
of a series of courses. Follow these paths to master all aspects
of the Domino Server, Domino Administrator, and the administration
of Lotus Notes and browser clients:
Courses later in the
series assume that you have mastered the content of earlier courses.
This course is designed
for Domino administrators who are responsible for supporting Lotus
Domino Servers and Notes Clients and who are proficient Notes
6 users.
Though not required,
it is recommended that you have also:
- Installed and configured
a Domino 6 Server
- Taken the Lotus
Domino 6 Administration Basics course or have the equivalent
knowledge.
Parts of this course
are also recommended for Help Desk employees, depending on their
responsibilities. The primary course for Help Desk employees is
the full 2-day presentation of the Lotus Notes 6 User Essentials
course to gain an in-depth understanding of how Notes is used
on a day-to-day basis.
Outline
Topic 1: Quick Tour of Domino Administrator
Start Domino Administrator
Startup page
User interface
Sequence to use Domino Administrator
Administration Preferences
Get Administrator Help
Topic 2: Prepare
Certifier
Task 1: Organizational
identity
Advantages of Organizational Units
Disadvantages of Organizational Units
Register users with Organization Certifier
Create OU Certifier from O Certifier
Create OU Certifier from OU Certifier
Certifier ID or Certificate Authority Process?
Exercise: Create OU Certifier ID
Task 2: Password/ID recovery
ID/Password recovery Step 1: Create Mail-In Database
ID/Password recovery Step 2: Edit Recovery Information
Exercise: Edit Recovery Information
Task 3: Alternate language support
Add alternate user name
Topic 3: Prepare
to Register Users
Task 1: Guarantee
name uniqueness
Task 2: Group membership
Exercise: Create group
Task 3: Give access to the Domino Directory and servers
Task 4: Create Certification Log
Task 5: Define Policies and Settings
Explicit vs. Organizational policies
Settings documents
Registration Settings policy
Exercise: Policy and Registration settings
Task 6: Set Administration preferences
Advanced Options
Exercise: Set Administration Preferences
Windows directory integration
Topic 4: Register
Users
What is user registration?
The role of a Person document
No user count limitations
Sources for users to register
Register Person dialog box
Basics tab
Mail tab
Address tab
ID Info tab
Groups tab
Roaming tab
Other tab
Exercise: Register user
Registration Queue
Options button
Views button
Name conflicts
Register users from a text file
Registration text file contents
Batch registration NOTES.INI variables
Topic 5: Notes
Client Installation and Setup
Minimum platform
requirements
Connection requirements
Install Notes client software
Single/Multiple User Install
Data directory
Client choice
Reboot client
Results
Exercise: Notes client installation
Setup policy settings
Exercise: Notes client Setup
Other Policy settings
Topic 6: Client
Security
Viruses
Anti-Virus software
Macro viruses
Notes security mechanisms
Disallow stored forms
Disable all code from running
Client Execution Control Lists (ECL)
Design signatures
Exercise: Clear and modify ECL
Administrator control over ECLs
Administration ECL
Admin ECL in the Security Settings policy document
Mail access
View attachments
Encrypt replica databases on laptops
Replica encryption in the Desktop Settings policy document
Notes mail security
Force encryption of incoming mail at the Server
Mail Security in the Desktop Settings policy document
Domino Router Controls
Encrypt port traffic
Password cracking
Smartcards
Security settings in User Preferences
Security settings in Location document
Automatic logout
Topic 7: Basic
Notes Mail
Domino Domain
Domino Named Networks
Notes mail system architecture
Location document
Mail transfer and delivery
Exercise: Test mail delivery
Server-based mail troubleshooting
Web access to mail
Exercise: Access mail via browser
Topic 8: Mail Database
Management
Problem 1: Accidental
Mail database deletion
Recovering a deleted Mail database
Problem 2: Accidental message deletion
Problem 3: Exceed file size quota
Shared attachment database
Programmatic control over message size
Mail archive
Configure local archiving
Routine message archive
Recover an archived message
Archive Logs database
Topic 9: License
Compliance
Certification Log
Server\Licenses view
License tracking
Topic 10: User
ID Changes
Administrator access
requirements
Procedure 1: Rename user (Administrator initiated)
Exercise: Rename user
Procedure 2: Rename user (User initiated via Notes mail)
Procedure 3: Move user to different Organizational Unit
Procedure 4: Recertify User ID (Administrator initiated)
Exercise: Recertify User IDs
Procedure 5: Recertify User ID (User initiated)
Procedure 6: Recertify expired User ID
Procedure 7: Delete user
Procedure 8: Lockout user from Servers
Procedure 9: Rename or delete Group
User ID responsibilities
ID file problems
Topic 11: Password
Control
Default password
behavior
Password strength
Enforce password
Enable password verification and expiration
How password verification and expiration work
Password verification and expiration anomalies
User realizes password is compromised
Lockout User ID
Compare public keys
Windows NT/2000 server password synchronization
Internet password synchronization
Topic 12: User
ID and Password Recovery
Problem 1: Lost
User ID
Problem 2: User ID file is deleted by user
Set recovery information after registration
Recover deleted User ID
Exercise: Recover ID file
Problems with password recovery
Problem 3: User forgets ID password
Problem 4: User ID password is compromised
Topic 13: Multi-User
PCs and Roaming Users
Solution 1: Decrease
the Notes footprint
Solution 2: Enable multiple users
Solution 3: Enable roaming
Single-user installation roaming
Using roaming
Home-baked roaming
Topic 14: Notes
Software Updates
Three ways to upgrade
Notes software
Client version reporting
Upgrades are safe
Upgrade by (Notes) Mail
Notes Smart Upgrade from 6.x to 6.x
COMPACT utility
CONVERT utility
Seamless mail database upgrade
Topic 15: File,
Bookmark, Welcome Page Deployment
Deploy replica databases
Deploy Mobile Directory Catalog
Deploy Bookmarks
Deploy custom Welcome Pages
Working in Advanced Mode to create new Welcome Pages
Deploy custom tips of the day
Topic 16: Policy-Based
Management
Setup Profiles
Things you cannot control with policy settings
Explicit or Organizational policies?
Default Explicit policy for user registration
Assign Explicit policy during user registration
Assign Explicit policy tool
Policy Synopsis tool
Policy hierarchies
Inheriting settings assignment
Policy Viewer
Inherit and enforce specific settings in a policy hierarchy
Topic 17: Notes
Connectivity via LAN
Network configuration
overview
Basic connectivity
Operating system configuration
Protocol connectivity
Router paths
NotesCONNECT
Port settings in Notes
Connection problems at Startup?
Location document
Connection document
Automatic Connection document
Trace Connections from Notes
How Notes locates a Domino Server
Role of Home/Mail Server
Exercise: LAN connectivity
Notes connects but Domino refuses you
Topic 18: Notes
Connectivity via Modem
Ways to connect
via modem
Install modem hardware
Exercise: Simulate adding modem in Windows 2000
Windows Dial-Up Networking overview
Information you will need for DUN
Notes Port settings
Notes Direct Dialup overview
Configure modem for Notes Direct Dialup
Notes Client Configuration Wizard
Proxy Servers and HTTP tunneling
Location documents
Switching locations
Common Location Dial Modifiers
Advanced Location settings
Connection documents
One Connection, multiple Locations
Summary: Connection and Location documents
Connection for Home (Network Dialup) Location
Exercise: Simulate DUN configuration of Connection
Connection for Home (Notes Direct Dialup) Location
Test your location and connection
Phonebook database
Domino Passthru Servers
Passthru topology
Client-side passthru configuration
Server-side configuration
Hunt group of Passthru Servers
Server-side security
Passthru authentication
Passthru logging
Topic 19: Preparing
for Mobile Use
What mobile users
need
Two ways to work remotely
Replication
Create replica database copies
Exercise: Create replica copies and replicate
Setup/Desktop Settings policy
Open the replica from a Bookmark
Replicate databases
Exercise: Replicate databases
Replicator page
Database replication tasks
Call Entry/Hangup Entry tasks
Schedule task
High priority databases
Enable the replication schedule
Exercise: Scheduled replication
Force Replicator page tasks
Replication settings
Advanced replication options
Local free time system
Personal Busytime database
Add Busytime to the Replicator page
Replication page options
Replication Folders
Topic 20: Mobile
Security
User ID responsibilities
Database security and replication
Replicate or copy documents ACL attribute
Topic 21: Working
Remotely
Before you leave
the office
While you are in transit
Travel across time zones
When you get there
Choose your location
Work style
When you receive Notes mail
When Notes mail is transferred
Keep replication times short
Replication History
Log file
Back in transit
When you return to the office
Exercise: Simulate travel
Schedule replication
Miscellaneous tips for mobile client support
Replication and accidental document deletion
Topic 22: Document
Issues
Problem 1: Form
is not the document
Alternate forms
Manually change forms
Automatically change forms
Potential user confusion
Problem 2: Replication conflicts
Manual reconciliation
Prevent conflict documents by design
Exercise: Replication conflicts
Problem 3: Reader list exclusions
$Readers
Recover private documents
Exercise: Private documents that replicate
Problem 4: Remove document from folder vs. delete document
